{"id":9,"date":"2026-09-04T12:13:06","date_gmt":"2026-09-04T09:13:06","guid":{"rendered":"https:\/\/yellowsquare.shop\/?page_id=9"},"modified":"2026-09-22T21:59:00","modified_gmt":"2026-09-22T18:59:00","slug":"returns","status":"publish","type":"page","link":"https:\/\/yellowsquare.shop\/en\/returns\/","title":{"rendered":"Returns &amp; exchange"},"content":{"rendered":"<p>We want your purchase to work out. If the item doesn\u2019t suit you, we\u2019ll exchange it or refund you within <strong>14 days<\/strong> of receipt.<\/p>\n<h2>What can be returned<\/h2>\n<ul>\n<li>The item is unused and in resalable condition.<\/li>\n<li>The full set, seals and original packaging are intact.<\/li>\n<li>You have proof of purchase from us: a receipt, waybill or order number.<\/li>\n<\/ul>\n<h2>What cannot be returned<\/h2>\n<ul>\n<li>Consumables that have been opened or partly used: fluxes, solder, filament, tape from a cut roll.<\/li>\n<li>Items with mechanical damage that occurred after delivery.<\/li>\n<li>Items made or printed to a custom order.<\/li>\n<\/ul>\n<h2>How to arrange it<\/h2>\n<ol>\n<li>Message us on Viber, Telegram or by e-mail with your order number and the reason.<\/li>\n<li>We\u2019ll explain the next steps and, if needed, send the branch number for the return shipment.<\/li>\n<li>Once we receive and check the item, we refund within three working days to the same card or account.<\/li>\n<\/ol>\n<h2>If the parcel arrives damaged<\/h2>\n<p>Don\u2019t sign the waybill until you have inspected the parcel. If there is damage, file a report at the carrier\u2019s branch and message us at once. We cover such cases ourselves.<\/p>\n<h2>Warranty<\/h2>\n<p>Equipment and spare parts carry a 1-month warranty from the day of receipt unless the product page states otherwise. To make a claim we need the order number and a description of the fault.<\/p>\n<p>Questions about a specific order \u2014 <a href=\"\/en\/contacts\/\">message us<\/a>and we\u2019ll sort it out.<\/p>","protected":false},"excerpt":{"rendered":"<p>\u041c\u0438 \u0445\u043e\u0447\u0435\u043c\u043e, \u0449\u043e\u0431 \u043f\u043e\u043a\u0443\u043f\u043a\u0430 \u0431\u0443\u043b\u0430 \u0432\u0434\u0430\u043b\u043e\u044e. \u042f\u043a\u0449\u043e \u0442\u043e\u0432\u0430\u0440 \u043d\u0435 \u043f\u0456\u0434\u0456\u0439\u0448\u043e\u0432 \u2014 \u043e\u0431\u043c\u0456\u043d\u044f\u0454\u043c\u043e \u0430\u0431\u043e \u043f\u043e\u0432\u0435\u0440\u043d\u0435\u043c\u043e \u0433\u0440\u043e\u0448\u0456 \u043f\u0440\u043e\u0442\u044f\u0433\u043e\u043c 14 \u0434\u043d\u0456\u0432 \u0456\u0437 \u0434\u043d\u044f \u043e\u0442\u0440\u0438\u043c\u0430\u043d\u043d\u044f. \u0429\u043e\u2026<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-9","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/pages\/9","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/comments?post=9"}],"version-history":[{"count":3,"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/pages\/9\/revisions"}],"predecessor-version":[{"id":103,"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/pages\/9\/revisions\/103"}],"wp:attachment":[{"href":"https:\/\/yellowsquare.shop\/en\/wp-json\/wp\/v2\/media?parent=9"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}